{"id":6964,"date":"2025-08-15T11:34:52","date_gmt":"2025-08-15T08:34:52","guid":{"rendered":"https:\/\/saarnilearning.fi\/blog\/the-city-of-kuopio-develops-the-skills-of-its-staff-with-priima-regardless-of-time-and-place\/"},"modified":"2026-03-11T12:14:58","modified_gmt":"2026-03-11T10:14:58","slug":"the-city-of-kuopio-develops-the-skills-of-its-staff-with-priima-regardless-of-time-and-place","status":"publish","type":"post","link":"https:\/\/saarnilearning.fi\/en\/customer-cases\/the-city-of-kuopio-develops-the-skills-of-its-staff-with-priima-regardless-of-time-and-place\/","title":{"rendered":"The City of Kuopio develops the skills of its staff with Priima, regardless of time and place"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><em><strong><a href=\"https:\/\/www.kuopio.fi\/\">Kuopio City Personnel Service<\/a><\/strong> is responsible for the organisation of centralised employer, personnel and employment relationship matters, including staff induction, skills development and work capacity support.  <\/em> <\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><a href=\"https:\/\/saarnilearning.fi\/en\/priima-learning-management-system\/\">Priima learning environment<\/a><\/strong> provides them with one central platform that:  <\/p>\n\n\n\n<ul>\n<li>Make it easier to organise training regardless of time and place  <\/li>\n<\/ul>\n\n\n\n<ul>\n<li>Allows content to be targeted to different groups of staff  <\/li>\n<\/ul>\n\n\n\n<ul>\n<li>Supporting the city&#8217;s strategy and developing skills in the long term  <\/li>\n<\/ul>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Read more about why Kuopio chose Priima, how the learning environment has been implemented and what concrete benefits it has brought to the whole organisation.  <\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/saarnilearning.fi\/wp-content\/uploads\/Kuopio-kaupungintalo-artikkelikuva.png\" alt=\"\" class=\"wp-image-6825\" style=\"aspect-ratio:16\/9;object-fit:cover;width:841px;height:auto\" srcset=\"https:\/\/saarnilearning.fi\/wp-content\/uploads\/Kuopio-kaupungintalo-artikkelikuva.png 1200w, https:\/\/saarnilearning.fi\/wp-content\/uploads\/Kuopio-kaupungintalo-artikkelikuva-300x157.png 300w, https:\/\/saarnilearning.fi\/wp-content\/uploads\/Kuopio-kaupungintalo-artikkelikuva-1024x536.png 1024w, https:\/\/saarnilearning.fi\/wp-content\/uploads\/Kuopio-kaupungintalo-artikkelikuva-768x402.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\"><em>Photo by Kuopio City\/Vicente Serra<\/em><\/figcaption><\/figure>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">The change started with a development project<\/h4>\n\n\n\n<p>The City of Kuopio has more than 3 700 employees across a wide area of activity. Due to the huge number of staff, centralised skills development required the organisation to find flexible and cost-effective solutions. The Priima learning environment met this need by providing <strong>a centralised, accessible and strategically aligned<\/strong> system for learning.    <\/p>\n\n\n\n<p>According to <strong>Riikka T\u00e4htinen<\/strong>, HR expert of the city, the idea of a digital learning environment was born in 2018-2020, when the City of Kuopio was involved in the. <strong><a href=\"https:\/\/snellmanedu.fi\/learnatwork\/\">SnellmanEDU&#8217;s Learn@work project<\/a><\/strong>. The aim of the project was to develop a culture of on-the-job learning and enable learning agility as part of the organisation&#8217;s operations.   <\/p>\n\n\n\n<p>&#8211; The timing was right. The way centralised staff training is delivered was changing, and we wanted to find a solution that would allow learning to take place at any time. At the same time, we wanted to strengthen skills development across our geographically large organisation. By reducing the need to travel, we were able to save both staff effort and city resources,&#8221; says T\u00e4htinen.     <\/p>\n\n\n\n<p>The tender for the e-learning platform was part of the digitalisation objective that runs through the city&#8217;s strategy. The process was conducted through the city&#8217;s joint procurement unit, <strong>Sansia<\/strong>, and Priima was selected as the supplier following an open tender.   <\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">One system, many uses<\/h4>\n\n\n\n<p>Priima is used in Kuopio City in a variety of ways to develop the skills and knowledge of its staff. A wide range of content is available: micro-courses, online training and lecture recordings.   <\/p>\n\n\n\n<p>&#8211; For example, we have had system training, courses in line with our strategic priorities and topical themes such as the child-friendly municipal model, data protection and artificial intelligence. However, I would like to emphasise that Priima is used specifically for centralised staff training, but the colleges and schools have their own solutions for digital education,&#8221; says T\u00e4htinen.   <\/p>\n\n\n\n<figure class=\"wp-block-pullquote has-medium-font-size\" style=\"border-style:none;border-width:0px\"><blockquote><p>&#8220;Priima allows for very targeted communication and training for different audiences, which is important for us.&#8221;<\/p><cite>Riikka T\u00e4htinen, HR Specialist<\/cite><\/blockquote><\/figure>\n\n\n\n<p>City staff also benefit from Priima through content produced by partners. One example is <a href=\"https:\/\/saarnicloud.com\/saarni-insights-webinaari\/\" target=\"_blank\" rel=\"noreferrer noopener\">Saarni Learning&#8217;s partner <strong>Academy of Brain<\/strong><\/a>, whose multilingual course offerings are an important addition in an increasingly diverse workplace.   <\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">From deployment to smooth everyday life<\/h4>\n\n\n\n<p>Cooperation with Saarni Learning started already during the implementation phase and has continued since then in a flexible and customer-oriented manner.  <\/p>\n\n\n\n<p>&#8211; There has been regular contact and we have a dedicated contact person from Saarni Learning who knows our situation well. The customer service is excellent and it has been great to see that we are being offered suggestions for improvement on our own initiative. For example, Customer Relationship Manager <strong>Henna-Riikka Ahvenj\u00e4rvi <\/strong>makes proactive quality management suggestions to ensure that Priima and its features can serve our needs as well as possible,&#8221; T\u00e4htinen says.    <\/p>\n\n\n\n<p>One of Priima&#8217;s strengths has been that<strong> its development work is continuous<\/strong> and responsive to customer needs. Kuopio feels that they can see in a concrete way how their feedback influences the development path of the learning platform. This feedback has contributed not only to their own customer experience, but also to the continuous improvement of Priima in general.    <\/p>\n\n\n\n<p>&#8211; Cooperation has been straightforward and smooth from the start. Together, we are developing ways of using Priima, while taking it forward as a whole. It is important for us to identify the current and future needs of our customers so that we can respond to them in the best possible way. It&#8217;s great to see how the City of Kuopio is purposefully developing the skills of its staff and utilising Priima in a versatile way as part of this work,&#8221; says Ahvenj\u00e4rvi from Saarni Learning&#8217;s perspective.     <\/p>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Concrete benefits for the whole city<\/h4>\n\n\n\n<p>One of the key benefits of Priima is its accessibility, as training can be accessed <strong>regardless of time, place or device.<\/strong> The user experience is also praised: for example, the AD integration makes it possible to log in without separate passwords, while the system allows flexibility in the way passwords can be created.   <\/p>\n\n\n\n<p>&#8211; Priima is easy to use for both staff and managers. It doesn&#8217;t require much training to learn, the user experience is quick to understand from the start and training is easy to access,&#8221; says T\u00e4htinen.   <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/saarnilearning.fi\/wp-content\/uploads\/\/Kuopion-kaupunki-1-1024x536.png\" alt=\"\" class=\"wp-image-7094\" srcset=\"https:\/\/saarnilearning.fi\/wp-content\/uploads\/Kuopion-kaupunki-1-1024x536.png 1024w, https:\/\/saarnilearning.fi\/wp-content\/uploads\/Kuopion-kaupunki-1-300x157.png 300w, https:\/\/saarnilearning.fi\/wp-content\/uploads\/Kuopion-kaupunki-1-768x402.png 768w, https:\/\/saarnilearning.fi\/wp-content\/uploads\/Kuopion-kaupunki-1.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">There is plenty of potential for development<\/h4>\n\n\n\n<p>In the future, Priima will also be increasingly used for training in the substantive areas. Kuopio&#8217;s early childhood education is already moving from its own platform to Priima, and tailor-made packages are being prepared on the teaching side.   <\/p>\n\n\n\n<p>&#8211; I feel that we have only just begun to realise the full potential of Priima. The next step is for more and more services to move their training content under the same platform. This will further improve the user experience, staff transitions between job roles and management within our organisation,&#8221; says T\u00e4htinen.    <\/p>\n\n\n\n<p>Challenges have been mainly in integrating with other systems, but Priima itself has proven to be a stable and evolving platform that can be used extensively across the city&#8217;s different functions.  <\/p>\n\n\n\n<p>&#8211; Priima promotes flexibility and accessibility of learning. It brings learning close to every employee and at the same time supports the strategic goals of the city as a whole,&#8221; says T\u00e4htinen.   <\/p>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n\n\n\n<p>Do you want to know how Priima could fit your business needs?  <a href=\"https:\/\/saarnilearning.fi\/en\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Contact us!<\/strong><\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"547\" height=\"200\" src=\"https:\/\/saarnilearning.fi\/wp-content\/uploads\/Priima_vihrea.png\" alt=\"\" class=\"wp-image-6641\" style=\"width:325px;height:auto\" srcset=\"https:\/\/saarnilearning.fi\/wp-content\/uploads\/Priima_vihrea.png 547w, https:\/\/saarnilearning.fi\/wp-content\/uploads\/Priima_vihrea-300x110.png 300w\" sizes=\"(max-width: 547px) 100vw, 547px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The City of Kuopio chose Priima because it offered a centralised, accessible and strategically aligned system for learning.  <\/p>\n","protected":false},"author":20,"featured_media":7094,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[62],"tags":[65,66,63,64],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - 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